Terms of service

Terms of Service

Last updated: 29 July 2026

Welcome to Velé Jewellery. By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before using our website or placing an order.

1. General

Velé Jewellery is an online jewellery store offering fashion jewellery and accessories to customers worldwide.

By using this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.

We reserve the right to refuse service to anyone at any time for any lawful reason.

2. Products and Pricing

We make every effort to display our products, descriptions, and pricing accurately.

However, colours may appear differently depending on your device or screen settings.

All prices are displayed in United States Dollars (USD) unless otherwise stated.

We reserve the right to change product prices, descriptions, promotions, or discontinue products at any time without prior notice.

3. Orders

After placing an order, you will receive an order confirmation email.

We reserve the right to cancel or refuse any order if fraud, pricing errors, or other issues are suspected. If payment has already been made, a full refund will be issued.

4. Payment

Payments are processed securely through trusted payment providers.

Velé Jewellery does not store your payment card details.

5. Shipping

Orders are processed and shipped according to our Shipping Policy.

Delivery times are estimates and may vary due to customs processing, courier delays, weather conditions, or other circumstances beyond our control.

6. Returns and Refunds

Our Returns & Refund Policy explains when you may request a return, replacement, or refund.

By placing an order, you agree to the terms of that policy.

7. Intellectual Property

All content on this website, including text, images, logos, graphics, product descriptions, and designs, is the property of Velé Jewellery unless otherwise stated.

No content may be copied, reproduced, distributed, or used without our prior written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Velé Jewellery shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

9. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

10. Changes to These Terms

We may update these Terms of Service from time to time.

Any changes will be posted on this page and take effect immediately upon publication.

11. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws governing the operation of Velé Jewellery.

12. Contact Us

If you have any questions about these Terms of Service, please contact us through our Contact Us page or by email. We will be happy to assist you.